I’m an Author, Why Should I be Concerned About Customer Service?
Do you sell directly? For example, you let someone know you have written a book and they want to purchase it right now. Now, you can tell them that they need to go to the Internet or you could carry extra books with you and sell on the spot. If the person is a friend or relative, you can offer them a Friend & Family Discount.
That person is now a customer. In fact, he or she became a customer as soon as they showed interest in your book.
By Tracking I am speaking of tracking your book. It could be Sales, Royalties, Reviews, or something altogether different. There are a lot of methods out there and I assume they are successful, especially if they’ve been around a lot.
Panic is a real emotion whether based real or imagined events. Look at the pandemic. There is a surge of the virus among younger healthier people while at the same time the death rate is plummeting. What do people focus on? The rise in cases. But they should be focused on the death rate which fell from almost 6% to under 5%.
This same illogical reaction occurs in writers. It can be about their published book, lack of sales, royalties, and more. Then you have the as of yet unpublished book. It can be excessive worry over the story itself transforming itself into writer’s bloc.
A good practice is to always preview your book before publishing. You don’t want the gutter too big that it becomes part of the front or back covers. Nor do you want it too small causing the front and back covers to overlap the gutter.
There are probably a number of descriptions of what Writer’s Block is but I’m going to keep it general. Because where you are writing books, blogs, or anything else writer’s block can occur. And there are many causes and helps. But I am zooming in on taking a break.
For starters Indie is short for Independent. Basically, that is a person who has chosen to write and publish their books apart from traditional or even so-called self-publishing venues. It is a person who is going the DIY (Do It Yourself) route.